Payment, Refund and Cancellation Policies:
Payment. The fees paid to Gracefully Lead Me as detailed in the Engagement Letter signed when first entering into engagement with Gracefully Lead Me, including the investment deposit and investment balance, and any other travel or additional fees as noted, are non-refundable, except as may be expressly set forth herein.
Refund and Cancellation. We stand behind our service and products, and your satisfaction is important to us. However, because our service and products are comprised largely of digital reports delivered via Internet, our policy is not to offer refunds. Should you consider your situation to be a special circumstance, we ask that you please contact us by email at firstname.lastname@example.org, and we will consider your individual request. In the event that we do issue a refund, which will be at our sole discretion, access to the digital reports will be revoked.